We See a Career.

ASSISTANT BRANCH MANAGER

Non-Exempt – Grade Level 5

GENERAL SUMMARY

Is the first assistant to the Branch Manager. Oversees day-to-day sales and leadership of the branch.  Responsible for offering a full scope of Bank products/services resulting in exceeding the branch sales goals through the development of customer relationships.  Takes full charge of the office in the absence of the Branch Manager. All branch staff reports to the Assistant Branch Manager

REPORTS TO:   Branch Manager

ACCOUNTABILITY STANDARDS

1.      Portray the proper bank image by maintaining good customer relations, both internal and external

2.      Perform duties accurately, efficiently and in a timely manner

3.      Develop relationship banking for your clients: Get to know them, greet them by name, and SELL or CROSS-SELL.  (Tracking sales and referral efforts and results.)

4.      Get to know our organization thoroughly – what it stands for, the services it offers, and who are the staff members involved in providing particular services.  Through you, your client will be assisted in understanding how valuable ChoiceOne can be to them

5.      Be flexible, possess the ability to manage priorities and handle multiple tasks

6.      Conduct yourself according to our corporate values

7.      Know our Mission Statement: “Provide superior service, quality advice, and show utmost respect to everyone we meet.”

 

REQUIRED QUALIFICATIONS

1.      Minimum 3 – 5 years in banking or equivalent education

2.      Bachelor’s degree in business related major or equivalent of 2 years successful sales experience preferably in financial services

3.      Knowledgeable background of the Bank’s procedures and policies

4.      Flexible, dependable, service and goal oriented

5.      Good organizational and communication skills.  Excellent written and verbal skills

6.      Knowledge of systems and reports for demand, savings, and subsystems.  In addition to the bank experience, some should be in teller area.

7.      Must participate in various bank workshops, seminars, and continuing education classes related to banking

8.      Computer knowledge – Windows, Word, Excel, and an understanding of the Bank computer system.

9.      Involvement in community organizations and participation in community projects and events as deemed appropriate

10.  Ability to lift 25 lbs

 

RELATIONSHIPS

1.      Extensive contact with clients, the public, and the community and to conduct relationships in a manner that will enhance the overall strategy and marketing efforts of the organization

2.      Involvement in community organizations and participation in community projects and events as deemed appropriate

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

1.      Review business plans and objectives with Branch Manager

2.      Establish with Branch Manager a level of discretionary decision and participation in the decision-making process within the branch

3.      Assist Branch Manager in accomplishment of branch goals and objectives

4.      Oversee day-to-day sales activities in the branch continually update Branch Manager on pending issues

5.      Sell retail banking products and services to customers and prospects. Manages and services relationship and cross sells all products and services.

6.      Provide broad base of financial and credit services with the goal of acquiring 100% of the customer’s business.

7.      Make outbound sales calls to increase product per customer ratio

8.      Process loan applications, and closes loans

9.      Is responsible for the coaching, mentoring, and training all staff members in the sales functions

10.  Is accountable for all branch sales, referral, and cross sale goals

11.  Work jointly with Branch Manager in establishing goals and holding staff accountable

12.  Is required to assist on the operations side as needed. May spend time doing maintenance and other operational functions during peak times and in the absence of the Universal Banker Operations

13.  Establish close relationships and refer business to assigned partners such as Mortgages, Investments, and commercial Lenders

14.  Assumes the responsibility of Universal Banker(s) when acting in that role

15.  Is responsible for KPR and Annual Reviews for all Branch Staff.

16.  Is responsible for being familiar with and complying with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position.  Completes all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.

17.  Takes responsibility of clients concerns and complaints and effectively resolve in a timely manner

18.  Maintains customer confidentiality at all times

19.  Performs other duties as may be required

GENERAL SUMMARY

Represent the company in the area of customer service and evaluation of loan applications. Verify through outside sources, the accuracy of information on the application, review debt-to-income and loan-to-value ratios and assemble and submit a completely documented file to automated underwriting systems. Review appraisals. Schedule and facilitate loan closings. Assure that all documentation needed to support an underwriting decision and loan closing is in the loan file.

REPORTS TO: Mortgage Operations Manager

 

ACCOUNTABILITY STANDARDS

• Portray the proper bank image by maintaining good customer relations, both internal and external
• Perform duties accurately, efficiently and in a timely manner
• Develop relationship banking for your clients: Get to know them, greet them by name, and SELL or CROSS-SELL. (Tracking sales and referral efforts and results.)
• Get to know our organization thoroughly – what it stands for, the services it offers, and who are the staff members involved in providing particular services. Through you, your client will be assisted in understanding how valuable ChoiceOne can be to them
• Be flexible, possess the ability to manage priorities and handle multiple tasks
• Conduct yourself according to our corporate values
• Know our Mission Statement: “Provide Superior Service, Quality Advice, and Show Utmost Respect to Everyone we Meet.”

REQUIRED QUALIFICATIONS

• Excellent People Skills
• A high school diploma or equivalent
• Formal on-the-job training or prior loan experience in lending documents
• Proficient typing skills
• Ability to handle multiple tasks simultaneously
• Ability to meet established deadlines
• Interpersonal skills to represent the bank positively in dealing with customer transactions.
• Specific knowledge as related to mortgage documents and regulations, Freddie Mac, Fannie Mae, FHA, Rural Housing and MSHDA with preferably two years’ experience.
• Good organizational and communication skills. Excellent written and verbal skills
• Computer knowledge – Windows, Microsoft Office, Word, Excel, miscellaneous software applications (basic working knowledge)

RELATIONSHIPS

• Accountable to senior management for the fulfillment of their functions, responsibilities, and proper interpretation of authority
• Extensive contact with clients, the public, and the community and to conduct relationships in a manner that will enhance the overall strategy and marketing efforts of the organization
• Involvement in community organizations and participation in community projects and events as deemed appropriate

REQUIRED RESPONSIBILITIES

• Maintain caseload in a timely and responsible manner. The expected caseload would be an average volume that supports current production with an average processing time that meets or exceeds market expectations.
• Maintain an open line of communication with the applicant throughout the processing period, assisting them with any questions and notifying them of any additional information needed.
• Promote the company’s philosophy of providing excellent customer service through various contacts throughout processing with Realtors, builders, applicants and others.
• Daily monitor and act upon incoming mail and documentation needed for approval or closing. Maintain log and event tracking in the computer to keep other staff members aware of current status, lock expiration dates and anticipated closings.
• Review file and submit to automated underwriting systems for approval. Issue approval/conditions checklist. Review appraisals for any conditions or issues that need to be cleared prior to loan closing. Involve senior underwriting staff whenever necessary.
• Complete a final evaluation and analysis of the completed loan package and prepare the file for closing, assuring that necessary conditions are cleared.
• At a minimum, applicants, Realtors, and loan officers are given status reports at the following stages of processing: 1. After initial review of the new loan application; 2. When approval has been received; 3. When appraisal comes in; 4. When scheduling a closing; 5. 24 hours before closing date to give final figures for closing to the applicant.
• As a back up to the closer, be able to schedule, prepare documents and facilitate loan closings. Review file post-closing to assure that the loan was closed properly.
• Prepare, in a timely manner, adverse action notices and 30-day notices when required.
• Participate in creating a good working relationship with other staff members and customers.
• Answer customer calls quickly and efficiently
• Assist other team members when work flow requires.
• Assist in training new staff members in the area of loan processing, as required.
• Assist in maintaining and updating procedure manual.
• Comply with State and Federal Regulations, as applicable.
• Utilize manuals and handbooks available to increase knowledge of business and to be effective in position. Stay aware of current changes and their effect on responsibilities.
• Loan Processors are required to fulfill their responsibilities with honesty, integrity and professionalism and to maintain confidentiality of customer information.
• Performs other duties as may be required from time to time.

GENERAL SUMMARY

A Universal Banker provides exemplary customer service to our walk-in clients. You are responsible for building client and business relationships by proactively recommending appropriate deposit, loan and other banking products. When needed, you will also process customer transactions accurately and efficiently to provide excellent customer service by educating them on bank products, services and technology.

REPORTS TO:    Assistant Branch Manager and Branch Manager 

QUALIFICATIONS

1. High School Diploma AND one (1) year of customer service in banking, financial services or goal driven retail sales
2. Career minded individuals that want to join an organization where they can gain experience and build a career. ChoiceOne provides career paths and development plans to get you where you want to go.
3. Bachelor’s Degree in business related major preferred
4. Cash handling skills preferred but not required
5. Comfort with technology such as mobile services and online banking services is a plus
6. Flexible, dependable, service and goal oriented
7. Good organizational and communication skills. Excellent written and verbal skills
8. Must participate in various bank workshops, seminars, and continuing education classes related to banking.
9. Involvement in community organizations and participation in community projects and events as deemed appropriate
10. Ability to lift 25 lbs

RELATIONSHIPS

 

1. Accountable to senior management for the fulfillment of their functions, responsibilities, and proper interpretation of authority.
2. Extensive contact with clients, the public, and the community and to conduct relationships in a manner that will enhance the overall strategy and marketing efforts of the organization.
3. Involvement in community organizations and participation in community projects and events as deemed appropriate.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Provide excellent customer service and effectively resolving customer issues.
2. Be proficient in understanding and educating customers on consumer deposit products and consumer lending.
3. Drive sales through walk-in customers with a disciplined sales process and using current technology to drive both sales and service.
4. Obtain referrals from customers, other bank colleagues and partners while educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
5. Adhere to all operational, security, risk and regulatory policies and procedures.
6. Demonstrate good judgement in sales, customer service, relationship management, banking, investments, consumer lending, business banking, business lending, communication and presentation.
7. Process customers day to day transactions as needed.
8. Additional responsibilities as assigned.
9. Is responsible for being familiar with and complying with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Completes all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.

CUSTOMER SERVICE CENTER REPRESENTATIVE 

(Non) Exempt – Grade Level 3

GENERAL SUMMARY

The function of this position is to provide world class support and service to our banking customers.  The incumbent will treat each customer with respect and courtesy, responsively addressing their service concerns, and will recommend appropriate ChoiceOne products and services to help them achieve their financial goals.    Incumbent will take ownership of each customer service situation and work to resolve issues and deepen the customer relationship upon a “First Call Resolution” process.  All Customer Service Center Staff report directly to the manager of the Customer Service Center.

REPORTS TO:  Customer Service Center Assistant Manager

ACCOUNTABILITY STANDARDS

1. Portray the proper bank image by focusing on good customer relations, both internal and external.  Be able to Service, Sell and Refer ChoiceOne Bank’s Products.
2. Adhere to the service and sales standards established for the Customer Service Center (First Call Resolution, Greeting, Be Polite, Personalize, Own the Problem, and Closing).
3. Perform duties accurately, efficiently, and in a timely manner

4. Develop relationship banking for your clients: Get to know them, greet them by name, and SELL or CROSS-SELL. (Tracking sales and referral efforts and results.)

1. Get to know our organization thoroughly – what it stands for, the services it offers, and who are the staff members involved in providing particular services.  Through you, your client will be assisted in understanding how valuable ChoiceOne can be to them. Know when to escalate issues for resolution.
2. Ability to speak clearly with a service mindset and be able to solve complex problems and take ownership until resolved
3. Adept at using ChoiceOne’s technology and tools (Applications, Synapsis, Decision Pro, Remote Merchant Capture, Cash Management, Internet Banking. Debit Cards etc.)
4. Be flexible, possess the ability to manage priorities and handle multiple tasks in a busy environment. Ability to open or close as determined by schedule each week. (Current hours 8:00 a.m. to 6:00 p.m.)
5. Conduct yourself according to our corporate values
6. Understand and Practice the Vision established for the Customer Service Center
7. Perform duties accurately, efficiently and in a timely manner
8. Know our Mission Statement: “Provide superior service, quality advice, and utmost respect to everyone we meet.”

REQUIRED QUALIFICATIONS

1. Excellent Customer Service Skills
2. Strong Understanding of Sales and Service Standards for Customer Service Center
3. Ability and willingness to follow the Established Effective Sales and Service procedures
4. Ability to speak clearly with customer mindset for complex issues in a busy environment
5. Flexible, dependable, and service-oriented
6. Excellent organizational and communication skills.
7. Excellent written and verbal skills
8. Strong Computer knowledge or willingness to learn those you do not have knowledge of – Jack Henry Applications, Synapsys, Decision Pro, Cash Management, Remote Merchant Capture, NetTeller, and Debit cards.
9. Ability to handle multiple tasks simultaneously
10. Ability to work in a very busy environment, while maintaining and participating in, a fun atmosphere for all
11. Ability to meet established deadlines
12. Spanish language skill is a plus

 

RELATIONSHIPS

1. Accountable to Customer Service Center Manager for the fulfillment of their functions, responsibilities, and proper interpretation of authority
2. Extensive contact with internal management and staff, clients, the public, and the community and to conduct relationships in a manner that will enhance the overall strategy, service and marketing efforts of the organization
3. Involvement in community organizations and participation in community projects and events as deemed appropriate

 

REQUIRED RESPONSIBILITIES

1. Provide Excellent Customer Service as established under Sales and Service Standards
2. Answer incoming calls quickly and efficiently and escalating issue when appropriate
3. Take ownership of call and respond with a “First Call Resolution” mindset (85% achievement)
4. Service, Sell and Refer all ChoiceOne Products
5. Record all client contact, sales or referrals via Synapsis
6. Follows all operating policies and procedures for ChoiceOne maintaining audit and compliance procedures
7. Attends departmental meetings as necessary
8. Accountable for quality of each and every contact
9. Be pleasant, helpful, courteous and polite at all times
10. Is responsible for being familiar with and complying with the provisions of regulatory compliance, including the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position.  Completes all required reports related to those acts and reports any observed violations or potential violations of regulatory compliance requirements to a supervisor or other appropriate bank officer.
11. Performs other duties as may be required from time to time

GENERAL SUMMARY:

 The function of a teller is to pay a vital role in the customer banking experience.  Tellers are the face of ChoiceOne Bank. As a teller you will provide World Class Customer Service by handling transactions accurately and efficiently.  Through your daily interactions with customers you will discover opportunities to help grow ChoiceOne Bank and introduce the customers to a banker.

REPORTS TO:  Lead Teller / Assistant Branch Manager

 REQUIRED QUALIFICATIONS

1. Minimum of 6 months cash handling experience is preferred
2. Strong Customer Service Skills
3. Ability to work well in a team environment
4. Problem solving skills
5. Ability to follow policy and procedures
6. Strong listening and verbal communication skills
7. Detail-oriented and organized
8. Ability to multi task
9. High School or GED
10. Vault and Atm Certified with 12 months
11. Meeting and exceed teller sales/referral goals
12. Processing cash and non-cash bank transactions accurately, and efficiently while balancing daily
13. Acquiring and maintaining up to date knowledge of banking products, financial services, and technology
14. Requires schedule flexibility

 REQUIRED RESPONSIBILITIES

1. Accurately and in great confidentiality handle banking transactions
2. Advance funds from credit cards and other accounts
3. Miscellaneous duties may include night deposits, ATM balancing and service, supplies, answering phone, etc.
4. Assists with training of new teller staff.
5. Is responsible for being familiar with and complying with the provisions of the Bank Secrecy Act FACTA and USA PATRIOT Act as they relate to the functions of this position.  Completes all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
6. Performs other duties as may be required from time to time.
7. Know the ChoiceOne Bank mission statement, “Provide superior service, quality advice, and show utmost respect to everyone we meet.”

Teller

Non-Exempt – Grade Level 1

GENERAL SUMMARY:

The function of a teller is to pay a vital role in the customer banking experience.  Tellers are the face of ChoiceOne Bank. As a teller you will provide World Class Customer Service by handling transactions accurately and efficiently.  Through your daily interactions with customers you will discover opportunities to help grow ChoiceOne Bank and introduce the customers to a banker.

REPORTS TO:  Lead Teller / Assistant Branch Manager

REQUIRED QUALIFICATIONS

• Minimum of 6 months cash handling experience is preferred
• Strong Customer Service Skills
• Ability to work well in a team environment
• Problem solving skills
• Ability to follow policy and procedures
• Strong listening and verbal communication skills
• Detail-oriented and organized
• Ability to multi task
• High School or GED
• Vault and Atm Certified with 12 months
• Meeting and exceed teller sales/referral goals
• Processing cash and non-cash bank transactions accurately, and efficiently while balancing daily
• Acquiring and maintaining up to date knowledge of banking products, financial services, and technology
• Requires schedule flexibility

REQUIRED RESPONSIBILITIES

• Accurately and in great confidentiality handle banking transactions
• Advance funds from credit cards and other accounts
• Miscellaneous duties may include night deposits, ATM balancing and service, supplies, answering phone, etc.
• Assists with training of new teller staff.
• Is responsible for being familiar with and complying with the provisions of the Bank Secrecy Act FACTA and USA PATRIOT Act as they relate to the functions of this position.  Completes all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
• Performs other duties as may be required from time to time.

Teller

 

Non-Exempt – Grade Level 1

 

GENERAL SUMMARY:

The function of a teller is to pay a vital role in the customer banking experience.  Tellers are the face of ChoiceOne Bank. As a teller you will provide World Class Customer Service by handling transactions accurately and efficiently.  Through your daily interactions with customers you will discover opportunities to help grow ChoiceOne Bank and introduce the customers to a banker.

REPORTS TO:  Lead Teller / Assistant Branch Manager

 

REQUIRED QUALIFICATIONS

• Minimum of 6 months cash handling experience is preferred
• Strong Customer Service Skills
• Ability to work well in a team environment
• Problem solving skills
• Ability to follow policy and procedures
• Strong listening and verbal communication skills
• Detail-oriented and organized
• Ability to multi task
• High School or GED
• Vault and Atm Certified with 12 months
• Meeting and exceed teller sales/referral goals
• Processing cash and non-cash bank transactions accurately, and efficiently while balancing daily
• Acquiring and maintaining up to date knowledge of banking products, financial services, and technology
• Requires schedule flexibility

 

REQUIRED RESPONSIBILITIES

• Accurately and in great confidentiality handle banking transactions
• Advance funds from credit cards and other accounts
• Miscellaneous duties may include night deposits, ATM balancing and service, supplies, answering phone, etc.
• Assists with training of new teller staff.
• Is responsible for being familiar with and complying with the provisions of the Bank Secrecy Act FACTA and USA PATRIOT Act as they relate to the functions of this position.  Completes all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
• Performs other duties as may be required from time to time.

SENIOR CREDIT ANALYST

 

Exempt – Grade Level 6

 

GENERAL SUMMARY

Performs a variety of commercial loan support services, including numerous duties which facilitate and safeguard the lending function.

 

REPORTS TO:  Credit Dept. Manager    

 

ACCOUNTABILITY STANDARDS

• Portray the proper bank image by maintaining good customer relations, both internal and external
• Perform duties accurately, efficiently and in a timely manner
• Get to know our organization thoroughly – what it stands for, the services it offers, and who are the staff members involved in providing particular services.  Through you, your client will be assisted in understanding how valuable ChoiceOne can be to them
• Be flexible, possess the ability to manage priorities and handle multiple tasks
• Conduct yourself according to our corporate values
• Know our Mission Statement: “Provide superior service, quality advice, and show utmost respect to everyone we meet.”

 

REQUIRED QUALIFICATIONS

• Bachelors Degree in finance, accounting, or other related field required.
• Minimum of three years commercial loan underwriting experience preferred (SBA, FSA, participation, and construction knowledge helpful).
• Superior Analytical Skills.
• Flexible, dependable, and service-oriented.
• Exceptional organizational and communication skills – written and verbal.
• Proficiency with computer software and learning new programs.
• Strong knowledge of financial documents and general accounting principles.
• Ability to handle multiple tasks simultaneously.
• Ability to meet established deadlines.
• Strong attention to detail.
• Expected to conduct relationships in a manner that will enhance the overall marketing effort of the organization.

 

RELATIONSHIPS

• Accountable to Credit Manager for the fulfillment of their functions, responsibilities, and proper interpretation of authority.
• Extensive contact with clients, the public, and the community and to conduct relationships in a manner that will enhance the overall strategy and marketing efforts of the organization.
• Involvement in community organizations and participation in community projects and events as deemed appropriate.

 

REQUIRED RESPONSIBILITIES

• Use critical thinking to conduct thorough risk analysis of applications for commercial credit including the Bank’s most complex relationships.
• Construct financial statement spreads and understand and interpret key ratios.
• Complete thorough real estate evaluations on various property types.
• Responsible for calculating risk scorecard and recommending risk ratings.
• Collect credit information for preparation of commercial loan package.
• Provide an analyzed, researched, and documented package for review by supervisor, officers, committee, or Board as appropriate.
• Maintains complete and orderly credit files on loan customers and obtains credit information on borrowers.
• Maintains various loan/departmental reports.
• Client contact as necessary.
• Provide bank management with loan reports as required in a timely manner.
• Mentor and train new credit analysts – as applicable.
• Assists supervisor in the establishment and maintenance of procedures necessary to assure good quality loan documentation.
• Assist loan officers as requested.
• Working knowledge of and compliance with policies and procedures of the Bank.
• Is responsible for being familiar with and complying with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position.  Completes all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
• Performs other duties as may be required from time to time.

Teller

 

Non-Exempt – Grade Level 1

 

GENERAL SUMMARY:

The function of a teller is to pay a vital role in the customer banking experience.  Tellers are the face of ChoiceOne Bank. As a teller you will provide World Class Customer Service by handling transactions accurately and efficiently.  Through your daily interactions with customers you will discover opportunities to help grow ChoiceOne Bank and introduce the customers to a banker.

REPORTS TO:  Lead Teller / Assistant Branch Manager

 

REQUIRED QUALIFICATIONS

• Minimum of 6 months cash handling experience is preferred
• Strong Customer Service Skills
• Ability to work well in a team environment
• Problem solving skills
• Ability to follow policy and procedures
• Strong listening and verbal communication skills
• Detail-oriented and organized
• Ability to multi task
• High School or GED
• Vault and Atm Certified with 12 months
• Meeting and exceed teller sales/referral goals
• Processing cash and non-cash bank transactions accurately, and efficiently while balancing daily
• Acquiring and maintaining up to date knowledge of banking products, financial services, and technology
• Requires schedule flexibility

 

REQUIRED RESPONSIBILITIES

• Accurately and in great confidentiality handle banking transactions
• Advance funds from credit cards and other accounts
• Miscellaneous duties may include night deposits, ATM balancing and service, supplies, answering phone, etc.
• Assists with training of new teller staff.
• Is responsible for being familiar with and complying with the provisions of the Bank Secrecy Act FACTA and USA PATRIOT Act as they relate to the functions of this position.  Completes all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
• Performs other duties as may be required from time to time.

General Summary

The function of a teller is to pay a vital role in the customer banking experience.  Tellers are the face of ChoiceOne Bank. As a teller you will provide World Class Customer Service by handling transactions accurately and efficiently.  Through your daily interactions with customers you will discover opportunities to help grow ChoiceOne Bank and introduce the customers to a banker.

Reports To

Lead Teller / Assistant Branch Manager

Required Qualifications

• Minimum of 6 months cash handling experience is preferred
• Strong Customer Service Skills
• Ability to work well in a team environment
• Problem solving skills
• Ability to follow policy and procedures
• Strong listening and verbal communication skills
• Detail-oriented and organized
• Ability to multi task
• High School or GED
• Vault and ATM Certified within 12 months
• Meeting and exceed teller sales/referral goals
• Processing cash and non-cash bank transactions accurately and efficiently while balancing daily
• Acquiring and maintaining up-to-date knowledge of banking products, financial services, and technology
• Requires schedule flexibility

Required Responsibilities

• Accurately and in great confidentiality handle banking transactions
• Advance funds from credit cards and other accounts
• Miscellaneous duties may include night deposits, ATM balancing and service, supplies, answering phone, etc.
• Is responsible for being familiar with and complying with the provisions of the Bank Secrecy Act FACTA and USA PATRIOT Act as they relate to the functions of this position.  Completes all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
• Performs other duties as may be required from time to time.