We See a Career.

Careers

Our employees aren’t here for a job. They’re here for a career.

“When I first interviewed at ChoiceOne Bank, I could tell the bank truly cared about the staff and the communities they do business in. I’ve been in banking for 16 years and have never been at a bank that has volunteered more in its communities or cared so much about its customers. To say that I am honored to work here is an understatement.”

Trent Hancock

VP Regional Manager

“After much persuasion from a ChoiceOne employee, I finally decided to submit an application for a Teller position in 2010. I’ve since moved to work in the Customer Service Center. ChoiceOne Bank impacted my life for the best as I’ve been given the opportunity to grow and learn…an opportunity I did not see when I first started after working 8 years as a cashier for a local grocery store.”

Vanessa Garcia

Customer Service Representative

“I started in 2007 as a Part Time Teller, and was later promoted to Assistant Branch Manager, Interim Branch Manager, and then Branch Manager in Rockford. I have recently taken a position as a Loan Operations Specialist where I will be able to use my customer service skills. ChoiceOne Bank is great at investing in their employees and giving us an opportunity to have a career, not just a job.”

Penny Stupnicki

Loan Operations Specialist

“I started working at ChoiceOne in the 70s in the loan department. After five years, I left to work at a couple other places but I came back to the bank because to me, it feels like home. One of the things I love about ChoiceOne Bank is the fact that I can talk to the President, and he listens.”

Bonnie Koehn

VP Client Development

Careers

Why ChoiceOne?

Our team is engaged, multi-disciplined, and flexible. We’re here to serve our community and attract candidates looking for a company dedicated to the local community. Along with competitive benefits, and pay, our team is serious about developing the skills of each team members so they can have a successful career.

Current Positions

Special Projects Coordinator / Kent City Office

SPECIAL PROJECTS COORDINATOR

 

Non-Exempt – Grade Level 5

 

GENERAL SUMMARY

Involved in a wide range of duties.  Some responsibilities will involve compilation of Board Books, research, reports, balancing of accounts, trouble-shooting and problem solving of issues, and assisting SVP Operations and departments.

 

REPORTS TO:   Senior Vice President Operations

 

ACCOUNTABILITY STANDARDS

  • Perform duties accurately and in an efficient manner.
  • Portray the proper bank image by maintaining good customer relations, both internal and external.
  • Get to know our organization thoroughly – what it stands for, the services it offers, and who are the staff members involved in providing particular services.
  • Be flexible, possess the ability to manage priorities and handle multiple tasks.
  • Conduct yourself according to our corporate values.
  • Know our Mission Statement: “Provide superior service, quality advice, and show utmost respect to everyone we meet.”

REQUIRED QUALIFICATIONS

  • Excellent People Skills.
  • Flexible, dependable, and service-oriented.
  • Good organizational and communication skills.  Excellent written and verbal skills.
  • Strong Computer skills – Windows, Microsoft Office, Word, Excel, Adobe Acrobat, and  miscellaneous software applications.
  • Familiarity with Bank products, regulations, and internal operations.  Background in dealing with customers and employees to solve complex problems.
  • Good knowledge of computer-generated reports and procedures as they affect departmental operations.
  • Above average aptitude for figures.
  • Time Management – Ability to manage multiple tasks and meet deadlines.

 

RELATIONSHIPS

  • Accountable to senior management for the fulfillment of their functions, responsibilities, and proper interpretation of authority
  • Extensive contact with clients, the public, and the community and to conduct relationships in a manner that will enhance the overall strategy and marketing efforts of the organization
  • Involvement in community organizations and participation in community projects and events as deemed appropriate

 

REQUIRED RESPONSIBILITIES

  • Use good communication skills and represents the Bank positively.
  • Data gathering and compilation of Board Books for distribution.
  • Assist with major projects.
  • Manage and participate in various projects involving operations and supporting organization’s objectives.
  • Perform reconciliations and/or verifications.
  • Research system functionality, regulations, policies and procedures.
  • Develop and produce reports for management.
  • Analyze data for recommendations to improve effectiveness and efficiency.
  • Collaborate in problem-solving and trouble-shooting of issues.
  • Assist operations with recurring tasks and in back-up capacity.
  • Handle telephone inquiries from customers and the personnel of other departments.
  • Perform audit function on various bank products and systems.
  • Attend meetings and assist with training issues as requested by Operations Officer.
  • Is responsible for being familiar with and complying with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Completes all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
  • Perform other duties as may be required from time to time.

Commercial Loan Documentation Specialist / Sparta Office

COMMERCIAL LOAN DOCUMENTATION SPECIALIST

 

(Non)Exempt / Grade Level (4)

 

 

GENERAL SUMMARY

Perform a variety of clerical support services, including numerous duties which facilitate and safeguard the lending function.

 

REPORTS TO:  AVP Loan Operations

ACCOUNTABILITY STANDARDS

  • Perform duties accurately and in an efficient manner
  • Portray the proper bank image by maintaining good customer relations, both internal and external
  • Get to know our organization thoroughly – what it stands for, the services it offers, and who are the staff members involved in providing particular services.  Through you, your client will be assisted in understanding how valuable ChoiceOne can be to them
  • Be flexible, possess the ability to manage priorities and handle multiple tasks
  • Conduct yourself according to our corporate values
  • Know our mission: “Provide superior service, quality advice, and show utmost respect to everyone we meet.”

 

REQUIRED QUALIFICATIONS

  • Minimum of 1-2 years of Commercial Loan Documentation experience
  • Knowledge of business entity documents including corporations, LLC’s, partnerships, etc
  • Excellent People Skills
  • Flexible, dependable, and service-oriented
  • Good organizational and communication skills.  Excellent written and verbal skills
  • Computer knowledge – Windows, Microsoft Office, Word, Excel, miscellaneous software applications (basic working knowledge)
  • Proficient typing skills
  • Ability to handle multiple tasks simultaneously
  • Ability to meet established deadlines
  • Expected to conduct relationships in a manner that will enhance the overall marketing effort of the organization

 

RELATIONSHIPS

  • Accountable to management for the fulfillment of their functions, responsibilities, and proper interpretation of authority
  • Extensive contact with clients, the public, and the community and to conduct relationships in a manner that will enhance the overall strategy and marketing efforts of the organization
  • Involvement in community organizations and participation in community projects and events as deemed appropriate

REQUIRED RESPONSIBILITIES

  • Prepare commercial loan documents (including SBA, construction, letters of credit, farm loans, etc.)
  • Order supporting documents – UCC searches, business registrations, certificates of good standing, credit reports, title work, resolutions, surveys, etc.
  • Occasionally meets with customers to close various types of loans.
  • Complete follow-up to loan terms and conditions post-closing – title policies, mortgage recordings, insurances, etc.
  • Prepare loan extensions and amendments
  • Maintain credit and collateral files
  • Occasionally perform steps necessary to finalize closed/paid loans – discharges, releases, terminations, etc.
  • Handle notices, correspondence, and reporting requirements appropriately and in a timely manner
  • Customer Service – transaction processing, loan inquiries, etc.
  • Assist Loan Officers and others in the department as requested
  • Is responsible for being familiar with and complying with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position.  Completes all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer
  • Performs other duties as may be required from time to time

Application Support Analyst / Kent City Office

Application Support Analyst

 

(Non) Exempt – Grade Level 4

 

GENERAL SUMMARY

We are seeking a self-motivated, customer service driven, individual to provide First–Level customer support to internal staff.  Support issues would range from low to medium in complexity and will require the use of telephone, email, instant message, and/or remote-control tools on a regular basis.  They would also provide additional hardware, software, application, connectivity support and training for internal staff.

 

REPORTS TO:   AVP – IT Manager

 

ACCOUNTABILITY STANDARDS

  • Portray the proper bank image by focusing on good customer relations with our internal staff.
  • Ability to speak clearly with a service mindset and be willing to solve complex problems and take ownership until resolved.
  • Be flexible, possess the ability to manage priorities and handle multiple tasks in a busy environment.
  • Be willing to work extended hours in a Disaster Recovery/Business Continuity situation.  As well as be willing to open or close as determined by schedule each week.
  • Conduct yourself according to our corporate values.
  • Know our Mission Statement: “Provide Superior Service, Quality Advice, and show Utmost Respect to everyone we meet.”

 

REQUIRED QUALIFICATIONS

  • Excellent People Skills
  • Flexible, dependable, and service-oriented
  • Good organizational and communication skills.  Excellent written and verbal skills
  • Computer knowledge – Windows, Microsoft Office, Apple iOS, Chrome and Internet Explorer Browser Support, and miscellaneous software applications (basic working knowledge).  IBM Core and VMWare knowledge are a plus.
  • Minimum of High School Diploma, Technical Training Preferred.
  • Minimum two (2) years Help Desk Experience.
  • Presents ideas effectively both orally and written.

 

RELATIONSHIPS

  • Extensive contact with staff, clients, the public, and the community and to conduct relationships in a manner that will enhance the overall strategy and marketing efforts of the organization
  • Involvement in community organizations and participation in community projects and events as deemed appropriate

 

REQUIRED RESPONSIBILITIES

  • Provides technical assistance with Bank owned software applications and packages. Software includes, but is not limited to: Jack Henry products (core, teller, SRM) Microsoft products (Word, excel, etc.), Departmental applications (Loans, collections, CSC, Operations, etc) and IT (Backup, helpdesk, monitoring software)
  • Provides Tier 2 and backup support for digital services offered by the Bank to external customers. This includes online banking, bill pay, mobile banking, and remote deposit.
  • Assists the staff members with demo’s, testing, implementation, and documentation of projects and initiatives.
  • Provide content, and training for bank employees regarding technology offered by the Bank. Training may be a combination of webinars, group settings via Choice U, and one-on-one.
  • Manages the Bank’s fleet of mobile devices in line with policy and procedures.
  • Assists with data extraction and ingestion tools connecting core data with other applications.
  • Assists senior management with data and analytic requests.
  • Troubleshoots and restores technical service and equipment issues or problems by analyzing, identifying and diagnosing faults and symptoms.
  • Uses the IT ticketing system and works as a team to address internal and external customer issues. Facilitate the escalation of issues to senior engineering staff or outside service providers and/or vendors and maintains ownership of the incident until issue is resolved.
  • Works in a team setting, sharing information and assisting others with tickets.
  • Recommends procedures and controls for enhanced security and process efficiency.
  • Assist IT and Operations in discovering, implementing, and improving the bank’s payment, web, and mobile technology solutions, improving processes, and cutting costs by automating manual tasks.
  • Maintains documentation of existing systems, applications, vendors and any changes to customer systems.
  • Perform Branch site visits for inspection and troubleshooting of local issues.
  • Basic hardware installation and maintenance.
  • Is responsible for being familiar with and complying with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Completes all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
  • Performs other duties as may be required from time to time.

Universal Banker Operations / Egelston Office

UNIVERSAL BANKER OPERATIONS

 

Non-Exempt / Grade Level 3 

 

GENERAL SUMMARY

The Universal Banker Operations provides exemplary customer service to our walk-in clients. They are responsible for building client and business relationships by proactively recommending appropriate deposit, loan and other banking products. They will also process customer transactions accurately and efficiently and provide excellent customer service by educating clients on bank products, services and technology.

In addition, the Universal Banker Operations supports management in the oversight of efficient branch operations; ensuring all operational functions are completely and properly performed by the staff while maintaining an atmosphere of trust, service, security and satisfaction to customer and staff.

The duties of the Universal Banker Operations are contingent on the scope of the services that are offered at the facility. The position is responsible for overseeing the Teller-line, ATM balancing, night depository processing, cash processing and customer service duties.

The Universal Banker Operations must have a familiarity with IRA services and personal banking products and services. Although not primarily responsible for account opening administration, you will be available to assist the account opening staff during peak periods.

 

REPORTS TO:    Assistant Branch Manager and Branch Manager

 

QUALIFICATIONS

  • High School Diploma AND one (1) year of customer service in banking, financial services or goal driven retail sales
  • Career-minded individuals that want to add value to an organization where they can gain experience and build a career. ChoiceOne provides career paths and development plans to get you where you want to go.
  • Bachelor’s Degree in business-related major preferred.
  • Cash handling skills preferred but not required.
  • Comfort with technology, such as mobile and online banking services.
  • Flexible, dependable, service- and goal- oriented
  • Good organizational and communication skills. Excellent written and verbal skills
  • Must participate in various bank workshops, seminars, and continuing education classes related to banking.
  • Involvement in community organizations and participation in community projects and events as deemed appropriate
  • Ability to lift 25 lbs

 

RELATIONSHIPS

  • Accountable to senior management for the fulfillment of their functions, responsibilities, and proper interpretation of authority.
  • Extensive contact with clients, the public, and the community and to conduct relationships in a manner that will enhance the overall strategy and marketing efforts of the organization.
  • Involvement in community organizations and participation in community projects and events as deemed appropriate.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provide excellent customer service and effectively resolving customer issues.
  • Be proficient in understanding and educating customers on consumer deposit products and consumer lending.
  • Drive sales through walk-in customers with a disciplined sales process and using current technology to drive both sales and service.
  • Obtain referrals from customers, other bank colleagues and partners while educating and refer customers to other areas of the bank to deepen relationships and build a strong partnership.
  • Adhere to all operational, security, risk and regulatory policies and procedures.
  • Demonstrate good judgement in sales, customer service, relationship management, banking, investments, consumer lending, business banking, business lending, communication and presentation.
  • Process customers day to day transactions as needed.
  • Ensure the branch and vaults are opened and closed on a timely basis.
  • Enforce dual control procedures at all times.
  • Facilitate teller buys and sells to the vault.
  • Balance vaults, coin machines, taxes, FICA, etc.
  • Audit teller drawers.
  • Maintain monthly branch efficiency logs.
  • Assist new tellers with training.
  • Oversee teller duties and assists line with customer transactions during peak periods.
  • Keep staff informed of pertinent changes in operational policy and procedures.
  • Prepare teller performance appraisals and disciplinary notices as required.
  • Schedule tellers for adequate coverage at all times.
  • Perform pre-audits to ensure ongoing adherence with compliance procedures.
  • Maintain and test alarms and other security devices.
  • Keep educated on all deposit, business and consumer loan products.
  • Maintain adequate supplies at the facility.
  • Balance and troubleshoots ATM/debit card concerns.
  • Maintain proper teller and vault cash levels, including ordering coin and currency.
  • Report facility/building concerns to maintenance.
  • Ensure excellent customer service skills are practiced by all the teller staff members.
  • Meet with staff regarding branch security and safety issues.
  • Facilitate meetings to disseminate operational information.
  • Responsible for being familiar with and complying with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Completes all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.

 

Universal Banker Operations / Ravenna Office

UNIVERSAL BANKER OPERATIONS

 

Non-Exempt / Grade Level 3 

 

GENERAL SUMMARY:

The Universal Banker Operations provides exemplary customer service to our walk-in clients. They are responsible for building client and business relationships by proactively recommending appropriate deposit, loan and other banking products. They will also process customer transactions accurately and efficiently and provide excellent customer service by educating clients on bank products, services and technology.

In addition, the Universal Banker Operations supports management in the oversight of efficient branch operations; ensuring all operational functions are completely and properly performed by the staff while maintaining an atmosphere of trust, service, security and satisfaction to customer and staff.

The duties of the Universal Banker Operations are contingent on the scope of the services that are offered at the facility. The position is responsible for overseeing the Teller-line, ATM balancing, night depository processing, cash processing and customer service duties.

The Universal Banker Operations must have a familiarity with IRA services and personal banking products and services. Although not primarily responsible for account opening administration, you will be available to assist the account opening staff during peak periods.

 

REPORTS TO:    Assistant Branch Manager and Branch Manager

 

QUALIFICATIONS

  • High School Diploma AND one (1) year of customer service in banking, financial services or goal driven retail sales
  • Career-minded individuals that want to add value to an organization where they can gain experience and build a career. ChoiceOne provides career paths and development plans to get you where you want to go.
  • Bachelor’s Degree in business-related major preferred.
  • Cash handling skills preferred but not required.
  • Comfort with technology, such as mobile and online banking services.
  • Flexible, dependable, service- and goal- oriented
  • Good organizational and communication skills. Excellent written and verbal skills
  • Must participate in various bank workshops, seminars, and continuing education classes related to banking.
  • Involvement in community organizations and participation in community projects and events as deemed appropriate
  • Ability to lift 25 lbs

 

RELATIONSHIPS

  • Accountable to senior management for the fulfillment of their functions, responsibilities, and proper interpretation of authority.
  • Extensive contact with clients, the public, and the community and to conduct relationships in a manner that will enhance the overall strategy and marketing efforts of the organization.
  • Involvement in community organizations and participation in community projects and events as deemed appropriate.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provide excellent customer service and effectively resolving customer issues.
  • Be proficient in understanding and educating customers on consumer deposit products and consumer lending.
  • Drive sales through walk-in customers with a disciplined sales process and using current technology to drive both sales and service.
  • Obtain referrals from customers, other bank colleagues and partners while educating and refer customers to other areas of the bank to deepen relationships and build a strong partnership.
  • Adhere to all operational, security, risk and regulatory policies and procedures.
  • Demonstrate good judgement in sales, customer service, relationship management, banking, investments, consumer lending, business banking, business lending, communication and presentation.
  • Process customers day to day transactions as needed.
  • Ensure the branch and vaults are opened and closed on a timely basis.
  • Enforce dual control procedures at all times.
  • Facilitate teller buys and sells to the vault.
  • Balance vaults, coin machines, taxes, FICA, etc.
  • Audit teller drawers.
  • Maintain monthly branch efficiency logs.
  • Assist new tellers with training.
  • Oversee teller duties and assists line with customer transactions during peak periods.
  • Keep staff informed of pertinent changes in operational policy and procedures.
  • Prepare teller performance appraisals and disciplinary notices as required.
  • Schedule tellers for adequate coverage at all times.
  • Perform pre-audits to ensure ongoing adherence with compliance procedures.
  • Maintain and test alarms and other security devices.
  • Keep educated on all deposit, business and consumer loan products.
  • Maintain adequate supplies at the facility.
  • Balance and troubleshoots ATM/debit card concerns.
  • Maintain proper teller and vault cash levels, including ordering coin and currency.
  • Report facility/building concerns to maintenance.
  • Ensure excellent customer service skills are practiced by all the teller staff members.
  • Meet with staff regarding branch security and safety issues.
  • Facilitate meetings to disseminate operational information.
  • Responsible for being familiar with and complying with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Completes all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.

Senior Credit Analyst / Sparta Office

SENIOR CREDIT ANALYST

 

Exempt – Grade Level 6

 

GENERAL SUMMARY

Performs a variety of commercial loan support services, including numerous duties which facilitate and safeguard the lending function.

 

REPORTS TO:  Credit Dept. Manager    

 

ACCOUNTABILITY STANDARDS

  • Portray the proper bank image by maintaining good customer relations, both internal and external
  • Perform duties accurately, efficiently and in a timely manner
  • Get to know our organization thoroughly – what it stands for, the services it offers, and who are the staff members involved in providing particular services.  Through you, your client will be assisted in understanding how valuable ChoiceOne can be to them
  • Be flexible, possess the ability to manage priorities and handle multiple tasks
  • Conduct yourself according to our corporate values
  • Know our Mission Statement: “Provide superior service, quality advice, and show utmost respect to everyone we meet.”

 

REQUIRED QUALIFICATIONS

  • Bachelors Degree in finance, accounting, or other related field required.
  • Minimum of three years commercial loan underwriting experience preferred (SBA, FSA, participation, and construction knowledge helpful).
  • Superior Analytical Skills.
  • Flexible, dependable, and service-oriented.
  • Exceptional organizational and communication skills – written and verbal.
  • Proficiency with computer software and learning new programs.
  • Strong knowledge of financial documents and general accounting principles.
  • Ability to handle multiple tasks simultaneously.
  • Ability to meet established deadlines.
  • Strong attention to detail.
  • Expected to conduct relationships in a manner that will enhance the overall marketing effort of the organization.

 

RELATIONSHIPS

  • Accountable to Credit Manager for the fulfillment of their functions, responsibilities, and proper interpretation of authority.
  • Extensive contact with clients, the public, and the community and to conduct relationships in a manner that will enhance the overall strategy and marketing efforts of the organization.
  • Involvement in community organizations and participation in community projects and events as deemed appropriate.

 

REQUIRED RESPONSIBILITIES

  • Use critical thinking to conduct thorough risk analysis of applications for commercial credit including the Bank’s most complex relationships.
  • Construct financial statement spreads and understand and interpret key ratios.
  • Complete thorough real estate evaluations on various property types.
  • Responsible for calculating risk scorecard and recommending risk ratings.
  • Collect credit information for preparation of commercial loan package.
  • Provide an analyzed, researched, and documented package for review by supervisor, officers, committee, or Board as appropriate.
  • Maintains complete and orderly credit files on loan customers and obtains credit information on borrowers.
  • Maintains various loan/departmental reports.
  • Client contact as necessary.
  • Provide bank management with loan reports as required in a timely manner.
  • Mentor and train new credit analysts – as applicable.
  • Assists supervisor in the establishment and maintenance of procedures necessary to assure good quality loan documentation.
  • Assist loan officers as requested.
  • Working knowledge of and compliance with policies and procedures of the Bank.
  • Is responsible for being familiar with and complying with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position.  Completes all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
  • Performs other duties as may be required from time to time.

Part-Time Teller / Kent City Office

Teller

 

Non-Exempt – Grade Level 1

 

GENERAL SUMMARY:

The function of a teller is to pay a vital role in the customer banking experience.  Tellers are the face of ChoiceOne Bank. As a teller you will provide World Class Customer Service by handling transactions accurately and efficiently.  Through your daily interactions with customers you will discover opportunities to help grow ChoiceOne Bank and introduce the customers to a banker.

 

REPORTS TO: Lead Teller / Assistant Branch Manager

 

REQUIRED QUALIFICATIONS

  1. Minimum of 6 months cash handling experience is preferred
  2. Strong Customer Service Skills
  3. Ability to work well in a team environment
  4. Problem solving skills
  5. Ability to follow policy and procedures
  6. Strong listening and verbal communication skills
  7. Detail-oriented and organized
  8. Ability to multi task
  9. High School or GED
  10. Vault and Atm Certified with 12 months
  11. Meeting and exceed teller sales/referral goals
  12. Processing cash and non cash bank transactions accurately, and efficiently while balancing daily
  13. Acquiring and maintaining up to date knowledge of banking products, financial services, and technology
  14. Requires schedule flexibility

 

REQUIRED RESPONSIBILITIES

  1. Accurately and in great confidentiality handle banking transactions
  2. Advance funds from credit cards and other accounts
  3. Miscellaneous duties may include night deposits, ATM balancing and service, supplies, answering phone, etc.
  4. Assists with training of new teller staff.
  5. Is responsible for being familiar with and complying with the provisions of the Bank Secrecy Act FACTA and USA PATRIOT Act as they relate to the functions of this position.  Completes all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
  6. Performs other duties as may be required from time to time.

Retail Internship

Description:  ChoiceOne Bank, a community bank based in Sparta, MI is helping students gain valuable work experience and learn about careers in the financial industry.

Candidates:  Summer Intern candidates must be enrolled as a full time college student.

Opportunities:  This internship offers the following opportunities:

  • After a week-long training program, Interns will work in our community as a Bank Teller. In this role they will learn about the US banking system, customer service skills, business and personal banking products, and the Bank Secrecy Act, They will work side-by-side with our staff putting into practice cash handling, accounting and auditing.
  • Attending classes offered at our “ChoiceU” professional development program. Offering classes in finance, communication skills, goal setting, leadership in business and much more.
  • An opportunity to work with one or more of the following departments for a two week period: Commercial Leading, Investments, Mortgage Department, Accounting, Marketing, Human Resources or Technology.
  • Community Service – working in our communities on different events – local festivals, parades, reading programs with local libraries, etc.
  • A round table event with the President of the Bank.

 

Duration & Location:   ChoiceOne Internships normally run during the summer from approximately May through August, depending on student schedules.  After a successful internship, students will also be eligible to work during winter or spring break.  Interns will be based in one of the ChoiceOne branches in West Michigan.

Hours & Pay:  Interns will be scheduled 40 hours a week during our normal business hours (M-F 9:00-5:30 & Sat 9:00-12:30).  Interns will be expected to work most Saturdays.  Pay is $10.50 per hour

Looking Ahead:  In addition to great professional experience and training, successful Interns will be eligible for a full-time job offer upon graduation in the ChoiceOne Management Trainee program.

Part-Time Teller / Egelston Office

Teller

 

Non-Exempt – Grade Level 1

 

GENERAL SUMMARY:

The function of a teller is to pay a vital role in the customer banking experience.  Tellers are the face of ChoiceOne Bank. As a teller you will provide World Class Customer Service by handling transactions accurately and efficiently.  Through your daily interactions with customers you will discover opportunities to help grow ChoiceOne Bank and introduce the customers to a banker.

 

REPORTS TO:  Lead Teller / Assistant Branch Manager

 

REQUIRED QUALIFICATIONS

  • Minimum of 6 months cash handling experience is preferred
  • Strong Customer Service Skills
  • Ability to work well in a team environment
  • Problem solving skills
  • Ability to follow policy and procedures
  • Strong listening and verbal communication skills
  • Detail-oriented and organized
  • Ability to multi task
  • High School or GED
  • Vault and Atm Certified with 12 months
  • Meeting and exceed teller sales/referral goals
  • Processing cash and non cash bank transactions accurately, and efficiently while balancing daily
  • Acquiring and maintaining up to date knowledge of banking products, financial services, and technology
  • Requires schedule flexibility

 

REQUIRED RESPONSIBILITIES

  • Accurately and in great confidentiality handle banking transactions
  • Advance funds from credit cards and other accounts
  • Miscellaneous duties may include night deposits, ATM balancing and service, supplies, answering phone, etc.
  • Assists with training of new teller staff.
  • Is responsible for being familiar with and complying with the provisions of the Bank Secrecy Act FACTA and USA PATRIOT Act as they relate to the functions of this position.  Completes all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
  • Performs other duties as may be required from time to time.

Part-Time Teller / Ravenna Office

General Summary

The function of a teller is to pay a vital role in the customer banking experience.  Tellers are the face of ChoiceOne Bank. As a teller you will provide World Class Customer Service by handling transactions accurately and efficiently.  Through your daily interactions with customers you will discover opportunities to help grow ChoiceOne Bank and introduce the customers to a banker.

Reports To

Lead Teller / Assistant Branch Manager

Required Qualifications

  • Minimum of 6 months cash handling experience is preferred
  • Strong Customer Service Skills
  • Ability to work well in a team environment
  • Problem solving skills
  • Ability to follow policy and procedures
  • Strong listening and verbal communication skills
  • Detail-oriented and organized
  • Ability to multi task
  • High School or GED
  • Vault and ATM Certified within 12 months
  • Meeting and exceed teller sales/referral goals
  • Processing cash and non-cash bank transactions accurately and efficiently while balancing daily
  • Acquiring and maintaining up-to-date knowledge of banking products, financial services, and technology
  • Requires schedule flexibility

Required Responsibilities

  • Accurately and in great confidentiality handle banking transactions
  • Advance funds from credit cards and other accounts
  • Miscellaneous duties may include night deposits, ATM balancing and service, supplies, answering phone, etc.
  • Is responsible for being familiar with and complying with the provisions of the Bank Secrecy Act FACTA and USA PATRIOT Act as they relate to the functions of this position.  Completes all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
  • Performs other duties as may be required from time to time.

Part-Time Teller / Grant Office

GENERAL SUMMARY

The function of a teller is to pay a vital role in the customer banking experience.  Tellers are the face of ChoiceOne Bank. As a teller you will provide World Class Customer Service by handling transactions accurately and efficiently.  Through your daily interactions with customers you will discover opportunities to help grow ChoiceOne Bank and introduce the customers to a banker.

REPORTS TO

Lead Teller / Assistant Branch Manager

 REQUIRED QUALIFICATIONS

  1. Minimum of 6 months cash handling experience is preferred
  2. Strong Customer Service Skills
  3. Ability to work well in a team environment
  4. Problem solving skills
  5. Ability to follow policy and procedures
  6. Strong listening and verbal communication skills
  7. Detail-oriented and organized
  8. Ability to multi task
  9. High School or GED
  10. Vault and ATM Certified within 12 months
  11. Meeting and exceed teller sales/referral goals
  12. Processing cash and non-cash bank transactions accurately and efficiently while balancing daily
  13. Acquiring and maintaining up-to-date knowledge of banking products, financial services, and technology
  14. Requires schedule flexibility

 REQUIRED RESPONSIBILITIES

  1. Accurately and in great confidentiality handle banking transactions
  2. Advance funds from credit cards and other accounts
  3. Miscellaneous duties may include night deposits, ATM balancing and service, supplies, answering phone, etc.
  4. Is responsible for being familiar with and complying with the provisions of the Bank Secrecy Act FACTA and USA PATRIOT Act as they relate to the functions of this position.  Completes all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
  5. Performs other duties as may be required from time to time.

Employment FAQ's

What makes a successful employee?

A successful employee is one whose purpose aligns with the values of ChoiceOne Bank. We are looking for individuals who want to make a difference in their communities and who have a heart to serve those they encounter.

We value respect, timeliness, accountability, communication, teamwork, and appreciation.  If you are looking for more than a job and share these values, please apply today!

What is ChoiceOne’s hiring process?

Step one – apply!

For a brief job summary and a list of qualifications and responsibilities click the down arrow to the right of the listing.  If you meet the qualifications and wish to fill out an application click on the “Apply Now” button.  You will have the opportunity to upload a cover letter and resume when completing the application.

The Human Resources department evaluates all incoming applications against prerequisite abilities and skills set for open positions.  If you meet the qualifications and are considered to be one of the strongest candidates the Hiring Manager will contact you to coordinate the next step in the application process. 

The hiring process includes but is not limited to Phone Interviews, In-Person Interviews*, testing, reference checks and background checks.  Qualified candidates may be asked to complete pre-employment testing at some point during the selection process.

Due to the volume of applications received we are not able to respond to all candidates that apply.

*We reserve the right to conduct second- or third-round interviews as needed.

Who should I contact regarding my application status?

Human Resources can be contacted by e-mail at [email protected].

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What You Will Need Close Warning

Applying is fast and easy. Here’s what you’ll need to have ready:

  1. Your Social Security Number or Individual Tax Identification Number (ITIN)
  2. A US government-issued photo ID (e.g. Driver’s License, Passport, or State)
  3. A credit or debit card to fund your new account
  4. A valid email address

IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial Banks to obtain, verify, and record information that identifies each person who opens an account.

What this means for you:
When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We must also ask to see your driver’s license or other identifying documents.

Online Applications are available for residents of our service area including Kent, Newaygo, Muskegon, Ottawa, Montcalm, Oceana, Osceola, Ionia, Mecosta, Lake, Allegan, and Barry Counties in Michigan.