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Password Requirements

ChoiceOne Bank requires the level of complexity to be sufficient for online banking passwords. This is one of the many steps we have taken to help secure your online accounts. A strong password increases the level of security that prevents others from guessing your password. If your password does not meet the requirements, you will be prompted to change your password when you log in to online banking.

The requirements for your password are:

  • More than seven (7) characters
  • Alphabetic letter (e.g. a...z)
  • Number (e.g. 1,2,3...)

Uppercase letters (e.g. A...Z) and symbols (e.g. $,!...$) are not required, but are allowed and are a great way to add another layer of complexity to your password.

Tips for better passwords:

There are many ways to create a long, complex password.
Here are some suggestions that might help you remember it easily:

What to do


Start with a sentence or two.

I love cats!

Remove the spaces between the words in the sentence.


Turn words into shorthand or intentionally misspell a word.


Add length with numbers. Put numbers that are meaningful to you after the sentence.



Please call us at (616) 887-7366 or toll-free at (888) 775-6687 or visit your nearest branch for more tips on how to increase your password strength.